Terms of Service

Updated: November 25, 2025

Welcome to Sooner State Haulers LLC. These Terms of Service ("Terms") govern your use of our junk removal, cleanout, and hauling services ("Services"). By booking, using, or otherwise accessing our Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, please do not use our Services.

These Terms form a legally binding agreement between you and Sooner State Haulers LLC, an Oklahoma limited liability company located in Oklahoma City, OK. We reserve the right to update these Terms at any time, with changes effective upon posting on our website (soonerstatehaulers.com). Your continued use of our Services after changes constitutes acceptance.

1. Services Provided

We provide professional junk removal, cleanouts, and hauling services, including but not limited to:

- Eviction and foreclosure cleanouts

- Hoarder property cleanups

- Construction debris removal

- Storage unit cleanouts

- Estate cleanouts

- Apartment and property turnovers

- General debris and junk hauling (non-hazardous materials only)

Services are performed on a best-efforts basis as an independent contractor. We do not handle hazardous waste (e.g., chemicals, biohazards, asbestos) unless explicitly agreed in writing. All Services are subject to a Work Order or quote, which is incorporated into these Terms.

We use our own equipment, vehicles, and personnel. You must provide safe access to the site, including any necessary permissions or keys.

2. Booking and Scheduling

To book Services, contact us via phone, text, email, or our website. We provide estimates based on your description, but final pricing may adjust based on actual volume, weight, or conditions discovered on-site.

We aim for same-day or next-day service when possible, but scheduling is subject to availability. You agree to be present or provide access during the scheduled time. Cancellations must be made at least 24 hours in advance; otherwise, a fee up to 50% of the estimated cost may apply.

3. Payments and Fees

- Pricing: Fees are based on volume (e.g., per load or cubic yard), weight, labor, disposal fees, and travel. Minimum fees apply. All quotes are estimates; final invoices reflect actual Services provided.

- Payment Terms: Payment is due upon completion of Services unless otherwise agreed. We accept cash, credit cards, checks, or electronic transfers. Invoices not paid within 7 days incur a 1.5% monthly late fee or the maximum allowed by Oklahoma law.

- Authorization: By providing payment information, you authorize us to charge for Services, including any adjustments.

- Refunds: No refunds for completed Services. Deposits are non-refundable but may be credited toward future work.

- Taxes: You are responsible for any applicable sales taxes.

4. Client Responsibilities

- Provide accurate information about the junk, including type, volume, and any hazards.

- Ensure the site is safe and accessible; remove any obstacles or valuables.

- Obtain all necessary permits or approvals for removal.

- Indemnify us against claims arising from your materials (e.g., if they infringe third-party rights or contain hazards).

- You release us from liability for any items removed as per your instructions.

5. Liabilities and Insurance

- Limitation of Liability: Our liability is limited to the cost of Services provided. We are not liable for indirect, consequential, or punitive damages, including lost profits, property damage beyond our negligence, or delays.

- Insurance: We carry general liability insurance. You are responsible for insuring your property and any valuables.

- Indemnification: You agree to indemnify, defend, and hold us harmless from any claims, losses, or damages arising from your use of our Services, including third-party claims related to removed items, site conditions, or breaches of these Terms.

- Damage: We take care during removal but are not liable for pre-existing damage or unavoidable impacts (e.g., to driveways from heavy loads). Report any issues within 24 hours.

6. Warranties and Disclaimers

We warrant that Services will be performed in a professional manner using reasonable care. No other warranties, express or implied, including merchantability or fitness for a particular purpose, are provided. We disclaim liability for any projections, advice, or outcomes related to your business or property.

7. Termination

- Either party may terminate with written notice.

- For ongoing Services, termination requires 30 days' notice.

- We may terminate immediately for non-payment, safety issues, or breaches.

- Upon termination, you pay all outstanding amounts within 15 days.

8. Intellectual Property and Confidentiality

- We retain rights to our branding, methods, and materials.

- You grant us permission to use before/after photos of Services for marketing (anonymously unless agreed).

- Both parties agree to keep confidential information private, except as required by law.

9. Dispute Resolution

Any disputes arising from these Terms will be resolved through mediation in Oklahoma City, OK. If unresolved, binding arbitration under Oklahoma rules applies. The prevailing party is entitled to reasonable attorneys' fees and costs.

10. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of laws principles. Jurisdiction is in Oklahoma County, OK.

11. Force Majeure

We are not liable for delays due to events beyond our control (e.g., weather, strikes, disasters).

12. Entire Agreement

These Terms, plus any Work Order, constitute the full agreement. Modifications must be in writing and signed by both parties.

13. Contact Us

For questions, contact us at:

Sooner State Haulers LLC

Phone: (405) 448-7098

Email: info@soonerstatehaulers.com

By using our Services, you acknowledge that you have read, understood, and agree to these Terms.